Privacy Policy
Your privacy matters. At Clearspace Counselling, I am committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how information is collected and used when you visit this website or contact me through the online enquiry form.
Information I Collect
If you contact me using the website contact form, I may collect:
- Your name
- Your email address
- Your telephone number (if provided)
- The information you choose to include in your message
Please avoid including detailed personal or sensitive information in your initial enquiry. We can discuss your circumstances in more detail during our introductory consultation if appropriate.
How Your Information Is Used
Information submitted through the contact form is used solely to:
- Respond to your enquiry
- Arrange an initial consultation if appropriate
- Communicate with you regarding counselling services
Your information will never be sold or shared for marketing purposes.
How Your Information Is Stored
Reasonable steps are taken to keep your personal information secure.
Any information submitted through the website is stored securely and only accessed by me.
If you become a counselling client, your information will be processed in accordance with my Client Privacy Notice, which will be provided before therapy begins.
Cookies
This website may use cookies to improve your browsing experience and understand how visitors use the website.
You can manage or disable cookies through your browser settings.
Third-Party Services
This website may use trusted third-party providers such as:
- Website hosting
- Contact form services
- Analytics
These providers process data in accordance with their own privacy policies.
Your Rights
Under UK data protection legislation you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where appropriate
- Restrict or object to certain processing
- Lodge a complaint with the Information Commissioner's Office (ICO)
Contact
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Charlotte Walmsley MBACP
hello@clearspacecounselling.co.uk
Changes To This Policy
This Privacy Policy may be updated from time to time.
The latest version will always be available on this website.
Who Is Responsible For Your Information?
Clearspace Counselling is the data controller for the personal information collected through this website.
As the data controller, I am responsible for deciding how your personal information is collected, used and protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
I am registered with the Information Commissioner's Office (ICO).
Data Controller: Charlotte Walmsley, Clearspace Counselling Ltd
ICO Registration Number: ZC200343
Clearspace Counselling
Face-to-Face Counselling in Solihull & Online Counselling throughout the UK
Phone: 07895576343
E-mail: hello@clearspacecounselling.com
Further links
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Privacy Policy
